Our problem-free Joylosophy
We offer a problem-free Joylosophy with our J.S.I.B promise ā JUST SEND IT BACK. If it doesn't bring you joy, itās an OY ā and weāll take your JoyJoys back no matter what. No laces attached.
Too big? Too small? The glitterās come off? Want a last-minute crown and not a dragon? Or youāve noticed a quality issue.
No fashion faux pas is too little nor too big for us. Weāre on a mission to serve joy. Sometimes things go wrong in the ādress myselfā department. Weāre moms, so we totally get it. And to the moms and dads whose kids point blank refuse to wear shoes, we see you.
Bottom line: Weāll take your JoyJoys back no matter what. We mean this. Heart and sole!
No need to provide proof of purchaseā¦ we know you canāt get JoyJoys anywhere else. 30, 60, 90 days - forget about it. Anytime returns accepted.
Oops, worn them to a playdate already? Thatās okay, lightly worn returned JoyJoys will be donated.
Reach out to our JoyJoy Happiness Department (which is really just the two of us!). More than anything we would love your feedback.
